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Guidance for Parents

A lot of parental information can be found below. If there is anything not covered on this website, that you still have a query about, please do not hesitate to contact us.

Free School Meals

If your child is under 19 years of age and still in full time education, they may be entitled to receive free school meals if you receive either:

  • Income Support
  • Income based Jobseeker's Allowance
  • The guarantee element of State Pension Credit
  • Income related Employment and Support Allowance
  • Child Tax Credit (but you are not entitled to Working Tax Credit) and your annual income (as assessed by Her majesty's Revenue and Customs) does not exceed £16,190
  • Universal Credit (provided you have an annual net earned income of no more than £7,400, as assessed by earnings from up to three of your most recent assessment periods)

Applications can be made via the following link:


This is located on the Medway Council website under free school meals.

The online application can be completed by the parent or by anyone nominated by the parent. If you require any assistance with the application process, please contact the school office.


On the rare occasion that your child is unwell you must telephone Waterfront UTC as early as possible to inform us that they will be absent by calling 01634 505800. If a telephone call is not received the UTC will contact you to ensure your child is safe and request the reason for absence. 

Medical Care

During the UTC day, if your child feels unwell or has an accident they must tell a teacher straight away.  They will then be assessed by an appropriate member of staff.

If your child is too unwell to remain at the UTC or if hospital treatment is necessary, the UTC will contact you to make suitable arrangements.

If parents have concerns, they are to contact reception: 01634 505800. 

Waterfront UTC understands the need for pupils to take medication from time to time, however it is in Waterfront UTC’S Policy that only prescribed medication is permitted. These are stored securely in reception. Under no circumstances will children be allowed to carry non-prescribed medicines or be issued them by staff members.

Parent Pay

Waterfront UTC operates a cashless catering system on site.

All students are issued with an access ID card. This card is used to pay for food and drinks in the refectory and money can be topped up either online or using one of the top-up machines in the refectory area.

In order to pay for school dinners online, parents can top-up student ID cards via Parent Pay with their designated username and password provided to them by the school.

ParentPay is the market leader in online payment for schools. They provide online payments, income management and dinner money administration for schools, authorities and caterers.

If you have any difficulties logging in please contact us on office@waterfront-that.org.uk or 01634 505800


For students travelling to Waterfront UTC, all transport arrangements are to be made by parents and students.


If you’re travelling by car, Waterfront UTC has a designated drop off area inside the school premises. Students are not to park in the UTC’s designated car park.


You can plan your journey to Waterfront UTC by using Arriva’s online Journey Planner by searching Gillingham ASDA or Gillingham Purser Way as your destination.


Unfortunately, the trains don’t take students directly to the UTC, however Gillingham train station is a 10/15 minute walk. If a student is getting the train to Chatham, they will then need to get on a bus to the UTC in time for 8.25.


We provide a bicycle stand outside the school entrance. Waterfront UTC are not responsible for any damage, or loss of your bicycle, keys or locks.