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Child Protection & Safeguarding

Waterfront UTC is a community and all those directly connected (staff, volunteers, governors, parents, families and pupils) have an essential role to play in making it safe and secure. We recognise our statutory responsibility to safeguard and promote the welfare of all children.

  • Waterfront UTC recognises the importance of providing an ethos and environment within school that will help children to be safe and feel safe. In our school children are respected and encourage to talk openly.
  • Through their day-to-day contact with pupils and their direct work with families, all staff and volunteers in school have a crucial role to play in noticing indicators of possible abuse or neglect at an early stage. Our school may be the only secure, stable and predictable element in their lives. Waterfront UTC will endeavour to support the welfare and safety of all students through:
  • Ensuring that the child’s welfare is of paramount importance.
  • Protecting children and young people at our school from maltreatment and exploitation.
  • Ensuring all staff are able to recognise the signs and symptoms of abuse and are aware of the school’s procedures and lines of communication.
  • Ensuring that children and young people at our school grow up in circumstances consistent with the provisions of safe and effective care.
  • Providing children a balanced curriculum including PSHE (Personal, Social and Health Education); RSE (Relationships and Sex Education) to help students stay safe, recognise when they don’t feel safe and identify who they might / can talk to.
  • Work with parents to ensure that parents understand the schools responsibility to ensure the welfare of all children including the need for referral to other agencies in some situations.
  • Monitoring children and young people who have been identified as having welfare or protection concerns; keeping confidential records which are stored securely and shared appropriately with other professionals.
  • As a school we ensure all staff have the knowledge and understanding to embed safeguarding through systems so that safeguarding is a robust element of our school.
  • Ensuring all steps are taken to maintain site security and students’ physical safety
  • The voice of the child is evident in case files and informs schools policy developments.
  • Ensuring that the school practises safer recruitment processes in checking the suitability of staff, volunteers, visitors/contractors and parents about expected behaviour and our legal responsibility to safeguard and promote the welfare of all our children at our school.
  • Working with a commitment to safeguarding/child protection in a multi-agency environment and developing effective and supportive co-operation with other agencies.

Key Contacts

Role Name Contact Email
Designated Safeguarding Lead Mrs H Rafferty 01634 505800 h.rafferty@waterfront-that.org.uk
Designated Safeguarding Lead Ms D Deacon 01634 505800 office@waterfront-that.org.uk
Head of School and Designated Safeguarding Lead Mr S Bennett 01634 505800 office@waterfront-that.org.uk
Chair of Governors Mr D Giles 01634 505800 office@waterfront-that.org.uk

Safeguarding Policy

Our Safeguarding Policy can be accessed here:

Support for Pupils

Wellbeing Contacts

The following free and confidential support resources are available for all young people:


An online mental wellbeing community. Access 365 days a year to counsellors who are available 12 noon – 10pm on Monday-Friday, and from 6pm –10pm at weekends. Access via mobile, laptop or tablet.

Contact: www.kooth.com and click the ‘join Kooth’ button.


Chat online with a counsellor about whatever’s worrying you. Either send a message, call, or read and post to the message boards.

Contact: www.childline.org.uk/get-support/1-2-1-counsellor-chat/ or call 08001111.

Emerge Project

Based at Medway Hospital. Youth Workers providing short term support for young people who find themselves struggling with self-harm or feeling suicidal. Available from 7pm-11pm Tuesday to Thursday.

Further information available: emergeadvocacy.com/medway-maritime-hospital/

Contact: Telephone 07983136215 or email hellomedway@emergeadvocacy.com

NEFLT - NHS Foundation Trust

The Medway Young Persons' Wellbeing Service provides emotional wellbeing and mental health advice and support for young people and their families across Medway. The service is available to young people from the age of 0-19 and in some cases up to the age of 25 for some young people with complex special educational needs.

To make a self referral, contact: https://www.nelft.nhs.uk/what-is-medway-young-persons-wellbeing-service

Young Minds

Young Minds want to see a world where no young person feels alone with their mental health, and all young people get the mental health support they need, when they need it, no matter what.

Contact: https://youngminds.org.uk/